Performance Testing Phase
Borrowing is now available from MOBIUS as we conduct performance testing. This means that any patron with an active library card can request and receive items using the new software. For questions or to report an issue, please email the Interlibrary Loan department at ill@christiancountylibrary.org or call (417) 724-6100.
For the next few weeks, we are conducting performance testing for the updated MOBIUS software to guarantee functionality for both staff and patrons. This means that patrons with an active library card are able to request and receive items. During this testing phase, the Interlibrary Loan staff wants to know about any issues with the new system. Email questions, concerns and comments to ill@christiancountylibrary.org or call (417) 724-6100.
Where can I access MOBIUS?
Similar to where it was before the upgrade, on the catalog search page: coolcat.org/search~S4
How many items can be requested?
Each library card can have up to 10 active requests at a time.
What are the lending dates?
Books and Audiobooks: 40 days
DVDs, Blu-ray and CDs: 10 days
Can materials be renewed?
Not at this time.
How many items can be requested?
Mixture of 75 academic, special and public libraries.
Are we getting close to bringing MOBIUS back?
This test will help us assess whether the MOBIUS software and system upgrades are functioning properly.
Is WorldCat (Interlibrary Loan) still available?
Yes.
What if there are issues requesting items?
We want to know! Please report any issues with the new system to Interlibrary Loan staff an email at ill@christiancountylibrary.org or call (417) 724-6100.
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We know that disruption to services is frustrating. This upgrade is an exciting step forward, as it will pave the way for expanded collaboration and access to resources, allowing other libraries nationwide to join our network. We are choosing to delay resuming MOBIUS services until the new software is fully developed and ensure that staff can be trained and allow any glitches to be worked out before implementation. In the meantime, we will continue to provide ILL (Interlibrary loan) services for patrons. Here’s what you need to know:
Why is MOBIUS being upgraded, and how does it affect me?
The upgrade is to accommodate future expansion and improve the overall library experience. During this period, MOBIUS services will be down.
How long will it be down?
The process began on April 18, 2024, and will be restored as soon as the required upgrade and developments are completed.
Will the downtime affect my current holds or requests?
All holds that have not been filled by April 18 will automatically be transferred to the Interlibrary Loan (ILL) system by our staff. It may take a little longer to receive the requested items.
Will the outage impact the library’s catalog?
Not at all. You can still browse the library’s catalog, COOLcat, and explore the collection of over 60,000 physical items.
What if the materials I want aren’t in COOLcat?
If the material you need is not available in our collection, simply request those via ILL (Interlibrary Loan) using WorldCat. To begin:
1. Create an account in WorldCat
2. Search for an item
3. Select an item to borrow with “Request Through Interlibrary Loan”
4. Submit request form
5. ILL team will send a notification if the item is unavailable
How many items can I request from WorldCat?
Each library card can request up to 20 items per month and resets on the first day of each month.
Is there a WorldCat FAQ?
Yes! Click here.
What is the expected delivery time for materials requested through Interlibrary Loan?
Delivery times for Interlibrary Loan requests may vary depending on item availability, the procedures of lending libraries, and the fact that some ILL materials are delivered through the U.S. Postal Service. We’ll strive to expedite the process and get your materials to you as quickly as possible.
How do I check the status of my current request or see how many requests I’ve submitted?
For updates on a request, email the Interlibrary Loan department at ill@christiancountylibrary.org or call 417-724-6100.
How do I renew an item?
Complete the Renewal Request form and ILL staff will submit a renewal request to the lending library. You will be notified of the outcome.
Other options are using the “Renew Interlibrary Loan” option on the left-hand side of the catalog page in CoolCat or in WorldCat by opening the “Resources” dropdown menu in the banner and selecting “Request a renewal.”
What are the benefits of the MOBIUS upgrade for patrons?
The upgrade will allow for expanded collaboration and access to resources, offering patrons a wider range of materials and services because we hope to be partnering with many more libraries nationwide.
Who can I contact for assistance or more information?
If you have any questions or need assistance during the upgrade process, don’t hesitate to reach out to the Interlibrary Loan staff. You can contact the Nixa Branch at (417) 724-6100 to be transferred to our dedicated team.
We appreciate your patience and understanding during this exciting time of change. Together, we’re building a stronger, more connected library community.