Starting April 18, 2024, MOBIUS services will be temporarily unavailable as part of our ongoing commitment to enhancing library services. This upgrade is an exciting step forward, as it will pave the way for expanded collaboration and access to resources, allowing other libraries nationwide to join our network. Here’s what you need to know:
Why is MOBIUS being upgraded, and how does it affect me?
The upgrade is to accommodate future expansion and improve the overall library experience. During this period, MOBIUS services will be down.
How long will it be down?
The process begins April 18 and should be completed by late May/ early June.
Can I still return MOBIUS materials during the downtime?
Yes! However, they all have hard return deadlines, regardless of their checkout date.
April 29: Audio-visual items (such as movies, audiobooks, CDs, etc.) are due.
May 17: Print MOBIUS materials are due.
Will the downtime affect my current holds or requests?
All holds that have not been filled by April 18 will automatically be transferred to the Interlibrary Loan (ILL) system by our staff. It may take a little longer to receive the requested items.
Will the outage impact the library’s catalog?
Not at all. You can still browse the library’s catalog, COOLcat, and explore the collection of over 60,000 physical items.
What if the material I want isn’t in COOLcat?
If the material you need is not available in our collection, simply submit an Interlibrary Loan request. After you fill out the ILL request form (shown below), our team will search for the material in libraries nationwide and borrow it on your behalf.
How do I fill out an Interlibrary Loan request?
The Interlibrary Loan form is available on COOLcat. After choosing “Christian County Library” on the home page, there will be a button on the left-hand side that says “Interlibrary Loan.” Click on that tab to access the Interlibrary Loan form (shown above). All questions marked with a red asterisk (*) have to be answered for the form to be completed.
What is the expected delivery time for materials requested through Interlibrary Loan?
Delivery times for Interlibrary Loan requests may vary depending on item availability, the procedures of lending libraries, and the fact that some ILL materials are delivered through the U.S. Postal Service. We’ll strive to expedite the process and get your materials to you as quickly as possible.
How will I be notified when MOBIUS is back online?
MOBIUS will be back online in late May or early June. Until then, we’ll keep you updated on the progress of the upgrade through announcements on our website, and social media. You can also contact library staff for updates.
What are the benefits of the MOBIUS upgrade for patrons?
The upgrade will allow for expanded collaboration and access to resources, offering patrons a wider range of materials and services because we hope to be partnering with many more libraries nationwide.
Who can I contact for assistance or more information?
If you have any questions or need assistance during the upgrade process, don’t hesitate to reach out to the Interlibrary Loan staff. You can contact the Nixa Branch at (417) 724-6100 to be transferred to our dedicated team.
We appreciate your patience and understanding during this exciting time of change. Together, we’re building a stronger, more connected library community.